Icon_discussion_forum_large Technical Support
Questions about how to use GoToManage? This is your place.
85 Discussions
Start Discussion
Icon_discussion_forum_small Asking for technical support
This forum is a place for you to ask for technical support from Paglo staff and from the community. When you ask a q...
Icon_sticky
Icon_post
12
Icon_person
Chris
Icon_time
07/21/2009 at 07:44
Icon_discussion_forum_small g2mg_crawlers using a lot of memory
Computer; 2g ram, Windows XP SP2 I see in the process tree a lot of g2mg_crawles running and goto manage crawler. Al...
Icon_post
3
Icon_person
Digby Cunningham
Icon_time
02/05/2012 at 15:47
Icon_discussion_forum_small SAMBA+LDAP backend PDC
Anyone have any experience on setting setup a crawler on SAMBA+LDAP backend PDC
Icon_post
0
Icon_person
Cristoffer Gallardo
Icon_time
10/19/2011 at 13:59
Icon_discussion_forum_small Creating Alert for Windows Server Backup
I would greatly appreciate it if someone could provide a query to use in the creation of an alert for complete failed...
Icon_post
1
Icon_person
Digby Cunningham
Icon_time
02/05/2012 at 15:54
Icon_discussion_forum_small Crawler Appliance or Small Linux Crawler distribution
Hi, for small environments is fine install the Crawler on an existing machine. But if there are many devices is neede...
Icon_post
1
Icon_person
Jimmy Puckett
Icon_time
10/01/2011 at 09:47
Icon_discussion_forum_small GoToManage Remote Control on Citrix Xen Desktop provisioned Desktops
Hi, we are going to implement all Desktops in VDI. So we would like to use the Remote Control for the Desktops what a...
Icon_post
0
Icon_person
Thomas Wallnöfer
Icon_time
09/26/2011 at 08:33
Icon_discussion_forum_small remote commands plugin .. see the commands?
Is there anywhere (documentation, in plugin code, etc.) to see what exactly the remote commands do? I'm curious abou...
Icon_post
2
Icon_person
Scott Inderlied
Icon_time
01/07/2012 at 19:50
Icon_discussion_forum_small Handing off Sessions
can't seem to find the instructions on how to hand off a session to another tech in your organization. Is this a poss...
Icon_post
3
Icon_person
Chris Scott
Icon_time
10/25/2011 at 07:44
Icon_discussion_forum_small Alert queries and messages
In the documentation of the Alerts app it says: "In the Alert Status pane, you can view the most recent alerts, filt...
Icon_post
1
Icon_person
Digby Cunningham
Icon_time
01/05/2012 at 14:51
Icon_discussion_forum_small How do ESET Remote Administrator alerts work?
I have a crawler running on a machine that also has the ESET RA service and the RA console installed on it. There ar...
Icon_post
0
Icon_person
Matt Maynard
Icon_time
09/04/2011 at 14:36
Icon_discussion_forum_small Restrict Clients from Blocking Access
Hello, We just started using Go To Assist to support all our organizations computers. These are not external custom...
Icon_post
2
Icon_person
Thomas Wallnöfer
Icon_time
09/26/2011 at 08:45
Icon_discussion_forum_small Java RunTime
I attempted to establish a remote session from home last night using my MacBook Pro over a wireless N connection. It...
Icon_post
1
Icon_person
Bryan Barrett
Icon_time
08/26/2011 at 12:12
Icon_discussion_forum_small About Crawlers
hello i am a first time user and wont a few tips about how this work alittle enlightment about the Crawlers my name i...
Icon_post
1
Icon_person
Bryan Barrett
Icon_time
08/26/2011 at 10:36
Icon_discussion_forum_small Alerts - Login Failures
I am new to GoToManage and wondering how I set up an event to notify of failed logins from my server event viewers. A...
Icon_post
5
Icon_person
Jon Stratford
Icon_time
08/02/2011 at 21:12
Icon_discussion_forum_small Discovery Plugin Fail
Hello, This is the detail of an error i get in the inventory of my net in every workstation or server: "discovery_...
Icon_post
0
Icon_person
ENRIQUE ROSSEL
Icon_time
04/27/2011 at 09:35
Icon_discussion_forum_small Antivirus not detected
We are running Symantec Endpoint 11 and 12 and the crawler seems not to see it and reports no antivirus program insta...
Icon_post
3
Icon_person
Thomas Wallnöfer
Icon_time
09/26/2011 at 08:47
Icon_discussion_forum_small Crawler caused server slowdown?
I signed up for the trial of GoToManage and installed the crawler on Saturday morning. By Saturday night one of my v...
Icon_post
2
Icon_person
Matthew Bartle
Icon_time
08/08/2011 at 11:17
Icon_discussion_forum_small wmiprvse.exe CPU Problem
We have installed the GoToManage Crawler yesterday. Now all our Server shootup every 15min to 90%CPU, the consuming...
Icon_post
0
Icon_person
Vikram Bhatnagar
Icon_time
03/03/2011 at 01:29
Icon_discussion_forum_small GoToAssist Pro with Cloning Issue
We have a client that we had to setup 5 new workstations. We configured one workstation perfectly and then cloned the...
Icon_post
3
Icon_person
United Network Associates
Icon_time
02/11/2011 at 04:08
Icon_discussion_forum_small lengthen the time I have before I need to login again...
Is there a way I can lengthen the time that it takes before I have to login in to gotomanage. I find it frustrating ...
Icon_post
2
Icon_person
Chris Scott
Icon_time
01/25/2011 at 05:25
Icon_discussion_forum_small GTA Pro: Offline Status Incorrect
I've migrated from GTA Express. I'm moving each unattended computer over one at a time. It has happened to me three...
Icon_post
1
Icon_person
United Network Associates
Icon_time
11/24/2010 at 03:34
Icon_discussion_forum_small Gotoassist PRO - Remote Support Installer
Hello World, Ive just upgraded from Gotoassist express and im enjoying some of the more advanced features. However i...
Icon_post
2
Icon_person
Chris Scott
Icon_time
11/23/2010 at 01:41
Icon_discussion_forum_small Screen sharing with Mac OSX client
It seems that the "share my screen" feature in the OSX client does not seem to work. Is there something special I ne...
Icon_post
0
Icon_person
Jesse Bettis
Icon_time
10/18/2010 at 22:11
Icon_discussion_forum_small Server Managment SNMP polling
Is it possible to monitor either dell hp server management software installed on a server via snmp with gotomanage? ...
Icon_post
1
Icon_person
Thomas Wallnöfer
Icon_time
07/12/2011 at 23:57
Icon_discussion_forum_small Status?
Hello - before the acquisition, it was mentioned that a new crawler with more granular targeting of system groups was...
Icon_post
2
Icon_person
Brian de Haaff
Icon_time
10/19/2010 at 10:18
Icon_discussion_forum_small Cisco IP Phones
Hello - I'm wondering if anyone is using Paglo to scan Cisco IP phones such as 7945s. One of our sites has these, and...
Icon_post
4
Icon_person
Rick Cogley
Icon_time
02/28/2010 at 00:52
Icon_discussion_forum_small Crawler istallation
Hi, I set-up a windows server 2008, installed the crawler but eventually downgraded from windows server 2003, how com...
Icon_post
0
Icon_person
k.avelino_d
Icon_time
01/24/2010 at 19:26
Icon_discussion_forum_small Crawler istallation
Hi, I set-up a windows server 2008, installed the crawler but eventually downgraded from windows server 2003, how com...
Icon_post
4
Icon_person
Chris
Icon_time
01/26/2010 at 13:00
Icon_discussion_forum_small Server Health reporting
I would like to run a report on server health and server performance. Is this possible? Rafael
Icon_post
3
Icon_person
Jack Thomas
Icon_time
09/17/2010 at 00:53
Icon_discussion_forum_small Error on WSUS
Hi all, has anyone encounter the following error in Paglo when running WSUS; "Unable to load WSUS: 126: the specifi...
Icon_post
3
Icon_person
JuanPM
Icon_time
03/31/2010 at 21:07
Start Discussion