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not sure yet...but i think i am going to have to make a lot of alerts. and a lot of them will be copies, with minor ...
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Chris
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09/22/2009 at 11:40
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Icon_time 07/02/2009 at 16:30

not sure yet…but i think i am going to have to make a lot of alerts. and a lot of them will be copies, with minor changes, of another alert.

is it possible to copy/paste an alert? or clone or whatever? doesn’t seem like it.

thanks,
jd.

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Icon_time 07/02/2009 at 17:10

If you need to create a lot of similar alerts then it is likely there is a better solution by modifying the alert query so a single alert can be used.

I am happy to help you modify the query if you can describe what you want to alert on. If you like you can send your request to support@paglo.com.

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Icon_time 09/22/2009 at 11:21

Can you point out how to customise the reports so they gave me more information eg earlier i got this:

Status: The ‘Internet is down’ alert for ’MyAccountName is triggered. The circumstances that trigger this alert are true.

The first 1 results of your query are:
Crawler out of reach
Crawler out of reach

Which is clearly useless as i’ve no way of telling what network this is – I know its possible to fix as I got this earlier from another network…

Status: The ‘Server rebooted’ alert for ’MyAccountName is triggered. The circumstances that trigger this alert are true.

The first 1 results of your query are:
dns_name lastbootuptime)
servername.domain.local 2009-09-22T18:21:33.039797Z

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Icon_time 09/22/2009 at 11:40

It sounds like you are talking about the email that you received when an alert it triggered. The information that is sent in the email is the result of the query which generated the alert. If you wanted to see the IP address of the Crawler which has not contacted the server you could modify your alert with a query like:

select 'Crawler out of reach', guid, ip_address, last_submission
from /apps/com/paglo/crawlers/crawler
where last_submission < timestamp('1 hour ago')
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