Hello – before the acquisition, it was mentioned that a new crawler with more granular targeting of system groups was to be released soon. Since the acquisition, things are very, very quiet around here.

What’s going on?

Regards,
Rick Cogley
Tokyo

the lack of response to this question kind of makes his point and is a red flag as a possible/new customer..

Apologies for the delay.

Yes, there is a completely new Crawler with detailed controls for what you want to monitor. The system has also been significantly enhanced and part of the reason we were quiet is that we were busy integrating remote support into the platform. GoToManage and GoToAssist Pro are now both available. Please see gotomanage.com for more info.

There are too many new features and improvements to list out here, but let us know if you have additional questions.

Best,
Brian