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Icon_discussion_forum_small Restrict Clients from Blocking Access
Hello, We just started using Go To Assist to support all our organizations computers. These are not external custom...
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Thomas Wallnöfer
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09/26/2011 at 08:45
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Joined: 08/22/11
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Icon_time 08/22/2011 at 18:49

Hello,
We just started using Go To Assist to support all our organizations computers. These are not external customers that need to give us permission to access their systems. We need 24/7 access (whenenver the user is online). We used PC anywhere up until our recent purchase of Go To Assist. Can we eliminate the clients from having the option to block our IT support?
Thank you,
BG
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Joined: 05/31/11
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Icon_time 08/26/2011 at 07:42

Hi Bob,

That is a great suggestion, thank you. I have submitted this as a feature request to our development team and will follow up with you if/when this is implemented.

At your service,
Bryan
13 posts
Joined: 03/31/11
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Icon_time 09/26/2011 at 08:45

Hi,
we need also this feature to prevent the block from the customers.
Thank you
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